RESPONSES & AUTOMATION
Please keep in mind that our automations and will only be sent during waking hours (11:00 AM - 8:00 PM Eastern Time).
If you subscribed on any time outside of waking hours, automations will hold off and will be sent first thing the next morning (11:00 AM - 8:00 PM Eastern Time).
If you still haven't received it on the next day during the waking hours, it would appear to be a deliverability issue on your carrier's end. When this happens please contact us.
Stay tuned for upcoming SMS promotions for discounts and coupon codes.
If you haven't received any messages, it might because you have opt-out to our SMS alerts before. If you wish to receive message from us again, please text UNSTOP to +1 (844) 262-3964 (rates may apply).
RESPONDING TO THE AUTOMATED NUMBER
Responses to +1 (844 ) 262-3964, other than KEYWORDS, will not be processed by the system. If you have questions about your health or orders, please call us at +1 (518) 512-0742 (Mon-Fri: 9AM-5PM Eastern) or email us at firstname.lastname@example.org