Subscription Policy
Subscription Policy
Subscription Plans
We offer two subscription options:
- Bi-Weekly Subscription
- Monthly Subscription
Subscribers receive a 5% discount on all products.
Billing & Payment
We accept the following payment methods:
- Visa
- Mastercard
- PayPal
Your selected payment method will be automatically charged based on your chosen subscription plan.
Shipping
Shipping costs are not included in the subscription price. All shipments are insured to cover any potential damage, breakage, or loss during transit. This insurance allows us to reship items without incurring additional costs for both parties, ensuring a smooth and secure delivery process.
Cancellation and Refund
- Refund Policy: Due to the nature of our health products, especially tinctures that are made to order, we do not offer refunds. However, refund eligibility may vary depending on the situation. If you are eligible for a refund, it will be issued once the items are returned to us unopened, unused, and untampered with.
- Cancellation Policy: You may cancel your subscription at any time or skip a specific month or week by logging into your account.
- Post-Shipment Cancellation: Once items are shipped, we cannot cancel the order. You may refuse the package upon delivery, and we will wait until the package is returned to us to decide how to proceed.
Account Management
Subscribers can:
- Change their shipping address
- Update payment information
- Cancel or pause their subscription
All these actions can be performed by logging into your account and managing your subscription settings.
Privacy
We take your privacy seriously. We never disclose any private information to third parties. All personal data is handled with the utmost care and security.
Customer Support
For any questions or assistance, please contact our customer support team via:
- Email: info@miraherbals.com
- Phone: 416-519-0629 (Canada) | 518-512-0742 (USA)
Our support hours are Tuesday - Friday: 9AM - 5PM EST.
Terms of Service
By subscribing to our services, you agree to our terms and conditions. Any changes to the subscription policy will be communicated to subscribers in advance.
If you have any additional questions or need further assistance, please do not hesitate to contact us.