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BUSINESS HOURS
Tuesdays - Fridays
9AM-5PM ESTWe are closed on Saturday, Sunday, and Monday.
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ORDER INQUIRIES
PLEASE INCLUDE YOUR ORDER NUMBER.
Example: #11010 – To locate your order number, please check the confirmation email that was sent to you after your purchase. Don’t forget to check your spam or junk folder if you don’t see it in your inbox. Providing the order number allows us to quickly find your purchase and resolve any issues. Additionally, you can provide the email address you used during checkout for faster assistance.
IMPORTANT TO KNOW:
All orders require a processing time of 4-7 business days (Tuesday-Friday) before shipping. Information about processing time, shipping and delivery is provided on each product page.
Kindly read below before you contact us.
I need product/herb recommendation!
Let us know your health issues and goals.
All protocols will be sent to your email, it is important that you provide us a valid, correct and working email address (make sure that your inbox is not full). Protocols will include the diet and herb recommendations specific to your needs.
* If you decide to call, we will still need a valid email address to send you the protocol. Make note of our Business days and hours!
416-519-0629 (Canada)
518-512-0742 (USA)
IMPORTANT: The client care team will assist you in any way they can. However, all protocol information and herb recommendation comes from Mourab "Raw" Maraby, our master herbalist and detox specialist. We kindly request your patience as to when you can receive your protocol. Thank you.
Tinctures or Teas, which should I get?
Tinctures are best for strong medicinal activity, convenience, and long-term storage. An herbal tincture will have about 90% plant essence in it.
Herbal teas are not as potent as tinctures, but they can be very effective for calming the nervous system, soothing the stomach, and brightening the mood. A herbal tea will have approximately 10% plant essence in it.
It’s best to combine them both.
Can I combine multiple tinctures?
Yes, you can take multiple tinctures at once.
Simply measure the recommended dose of each tincture (see each product page on our website) and combine them together in one glass.
You can add it to juice or water, or take it raw. You can also add it to a hot tea for few minutes before drinking.
Why is there alcohol in tinctures?
There is nothing to be concerned about, the amount of alcohol is little and most is plant matter. Alcohol in a tincture is a superior way of getting plant phytonutrients to the cells.
Alcohol is a better extractor and is better at getting the medicinal properties out of tough woody parts of the plant. This makes an alcohol tincture more potent and more concentrated than a glycerite or tea, meaning you can use less of a tincture to get the same results.
Alcohol has better preservation which means it can technically last forever provided you don't expose the tincture to sunlight or add anything to it. Also if your diet is high fruits and raw veggies you have nothing to worry about as you are on a detox and cleansing mode.
However, if you are still concerned, you can mix the tincture in a cup of warm water or decaffeinated/herbal tea allowing the alcohol to evaporate before consumption.
Contact Us
We strive to respond to emails and share protocols as promptly as possible. We kindly request your patience and understanding as we work diligently to address your questions and requests. Rest assured that your inquiries are important to us, and we are committed to providing you with the best possible assistance