Terms of Service
These terms and conditions govern the use of Miraherbals.info and the purchase of any goods or advice from it. Please read them carefully. If you need any further clarification of these policies, terms and conditions, please feel free to contact our customer service team by email at info@miraherbals.com.
Note that by getting access, browsing or making use of this website you do acknowledge and simply agree to be bound by all these terms and conditions. Mira Herbals Inc. Does reserve the right to change, amend and update any of the terms and conditions on this page at any time without giving notice to you. A reference to Mira Herbals Inc. in these terms and conditions does include its related bodies, affiliates, corporate and any of its directors.
Pricing Policy
Mira herbals Inc. reserves the right to change prices at any time without notice. Mira herbals Inc. reserves the right to provide its products at promotional rates to individual consumers for which by accepting these terms you agree to accepting products at promotional rates where applicable.
All prices of all goods and services and the delivery fees displayed on this website are current at the time of each display. Such prices and amounts are also subject to change without notice. We will always attempt to be as truly accurate as possible with our pricing and product descriptions. However, we are not always able to warrant that such information will be accurate, complete, consistent, reliable, current or error free. (We are just humans).
Currency
Prices displayed on the www.miraherbals.info site are in USD for all countries. Invoices will be issued in USD, regardless of the location of the purchaser. The amount(s) listed on the invoice is in U.S. Dollars and is converted at the prevailing exchange rate of the date of the invoice. Sometimes, payments processed at a later date to your credit card may have a different exchange rate than the one calculated at the time of booking, which will be applied by your bank or your credit card company. Mira herbals Inc. is not responsible for currency fluctuations, nor does it guarantee the Canadian (or any other currency) equivalent of the purchase will be the same, as this is beyond our control.
Coupon
To redeem online, enter the coupon code to cart at checkout. It will not be applied to previous orders nor be combined with other coupons unless stated otherwise.
- Coupons are valid for a limited time only. We reserve the right to modify or cancel coupons at any time.
- Most coupons are not applicable on Kits/Bundles and other items with reduced prices.
- If you do not purchase the qualifying items added to your Cart when the coupon is in effect, the discount will not apply.
- Coupon discount excludes gift certificates, applicable taxes, and shipping.
- It does not apply to the affiliate program. This means that any purchases made through an affiliate's link with a coupon code applied upfront will not be part of the payout.
Orders
All orders will not be dispatched until full payment has been made and received, and Mira Herbals Inc. is satisfied with the integrity of the order. By placing any order, you agree to provide Mira Herbals Inc. with current, complete, and accurate information, including your full name, full address, correct and valid email address, and credit card number (where applicable).
If you enter the wrong address, we will not be able to resend the order to the correct address at our expense. Placing an internet order constitutes an offer to enter into a purchasing agreement with us. Upon receipt of your order, we will email you a complete order confirmation solely for the purpose of confirming the details of your offer. Please note that our order confirmation does not necessarily constitute an acceptance of your offer. We reserve the right to cancel orders deemed necessary especially if they are flagged as fraudulent.
In the event of technical issues that may flag your order as a risk, we will contact you to confirm. Please ensure that you have provided us with the correct and valid email address. Once confirmed by you, we will proceed to process your order.
Order Cancellation
We, therefore, reserve the right to cancel orders at our complete and sole discretion at any time. In such circumstances, we won’t be held liable for any kind of loss or damage taken and incurred by you arising out of connection with the exercise of these rights. If you feel you need to cancel an order, kindly and please contact us immediately via info@miraherbals.com
Cancellations can be made at any time by emailing info@miraherbals.com as long as the items have not been shipped out. Please note that we cannot cancel an order if the items have been shipped out before your cancellation request. In such cases, you will need to wait for the items to arrive and then return them to us. Once we have received the returned items, we can issue a refund for the canceled items. Please refer to our Refund and Return Policy for further details.
Our agreement with you only therefore comes into existence once we have both fully confirmed your order and your full payment has been fully and completely processed. Once we have accepted payment for one or any order, cancellation of the not needed order is within our sole discretion.
Shipping and Delivery
Please understand that there are two steps involved in getting your order to you: processing and shipping. Processing means we carefully check your items before packing and sending them out. Shipping begins when the post office picks up your package for delivery. We provide these information on every product page and you are responsible on reading these given information before you proceed with your purchase.
We will provide a tracking number (if applicable) once your order is shipped. Please note that delays may occur due to customs. Customs checks all inbound international packages and mail. During this process, a customs officer in the country you’re shipping to will review the package to ensure it complies with the country’s laws, regulations, and policies. They will also determine what duties and taxes might be due (we are not responsible for any custom fees your country charges).
Unfortunately, there’s no definitive answer for how long packages stay in customs. This varies greatly from country to country and largely depends on what is being shipped. Packages can be approved immediately, which is often the case if the goods being sent aren’t taxable. However, delays can occur if duties and taxes are still owed. It’s also common for items to get stuck in customs if an item is restricted and cannot be allowed into the country
IMPORTANT: If an item gets lost or damaged during delivery, we won't immediately send a replacement. We'll first investigate the matter and then resend it if necessary or when the investigation by our postal office has been completed.
However, replacements are only sent at our discretion. Please note that we're not liable for any issues that occur after your order has been successfully delivered. In such instances, kindly contact your local postal office first.
Please ensure that you provide us with the correct shipping address. Please ensure that you provide us with the correct shipping address. Packages returned to Mira Herbals due to unclaimed, incorrect address provided by the customer, and/or inadvertently ordering the wrong item are subject to a reshipping fee.
Returns and Exchange
Due to the made-to-order nature of our products, they are generally non-refundable and non-returnable. However, unused products that are unopened, sealed in their original packaging, and undamaged may be eligible for return, subject to a return fee. Please note that returns due to a change of mind or dissatisfaction with an item will incur a return cost.
For items damaged during transit by the courier, please refer to our Shipping and Delivery policy for replacement options.
If you return goods by posting them to us through any post, please retain the appropriate proof of return. Applicable returns are accepted within 60 days of purchase - this only applies to select products. Refunds are of purchase prices only and do not include shipping paid for the product's delivery or return of the product to us. If returned goods go missing in transit to us, we will deem that you have not returned them. It is your responsibility to track your packages and ensure that the goods are adequately packaged to ensure that they are mistakenly damaged during the return transit. All returned products must be:
- Unused, unopened, and in original packaging
- Undamaged
- Sealed
In the event of a return by you or anyone else of a gift, we will and can exchange or refund in the form of a Mira Herbals Inc. gift card or voucher. However, you will have to pay the postage and handling cost of the return to Mira Herbals Inc. You may also have to pay the re-delivery costs to you. Mira Herbals Inc. will therefore not refund the delivery fee, or gift wrapping or other related and relevant fees.
Packages being returned to Mira Herbals are subjected to a re-shipping fee if:
- a customer requests a reshipment due to unclaimed packages that were returned to us.
- incorrect address was provided by the customer
- inadvertently ordering the wrong item.
We understand that genuine mistakes can occur while placing orders, and we strive to provide a positive shopping experience for all our customers. Should such a situation arise, we kindly request you to reach out to our customer support team, and we will be more than willing to assist you in resolving the matter promptly and efficiently.
Refund
As stated in all of the product pages, our Health Products are non-refundable, especially our tinctures, teas, etc. Refunds are of purchase prices only and do not include shipping paid for the product's delivery or return of the product to us. Please note that Refund eligibility may vary depending on the situation. When eligibility is confirmed, refunds will only be issued when the product is successfully returned to us in condition that:
- Unused, in good condition and unopened and in original condition;
- Items must be undamaged;
- All goods (Hair Products) must be returned within [60] days of purchase; and
- In a good and saleable condition
When we receive the items, our financial department will contact you via phone or email that you provided during checkout.
Mira Herbals Inc. will not refund the delivery fee, gift wrapping or other related and relevant fees such as your bank’s international purchase fees or conversion fees, and custom fees.
Disputes
If you encounter any issues with your order or our services, we kindly ask that you contact us directly before initiating any dispute or chargeback with your payment provider. We are committed to resolving any problems and will do our best to address your concerns promptly.
For any delivery-related issues, please note that we always resolve such problems, but we must first investigate the whereabouts of the package through Canada Post. We will follow up diligently, and we ask that you do the same on your part to ensure a smooth resolution.
Initiating a dispute not only increases costs for us due to fees associated with handling disputes, but it can also lead to delays in resolving your issue. Disputes may result in temporary holds or refunds being delayed on your account, making it harder for you to receive a timely resolution or replacement. By contacting us first, we can work together to resolve the matter quickly and efficiently, benefiting both parties.
Please note: Should you choose to dispute, any future orders will be cancelled without notice or reason.
Defective Or Damaged Goods
You must take steps to return defective or damaged goods within [60] days of purchase and not receipt. If you receive any defective or damaged product or goods, we will fully the original price of the product or goods, delivery fee and any gift wrapping fee by way of the real and original method of payment. Alternatively, if you request a need replacement, we will send out your replacement goods (always subject to availability) once we get the defective or damaged products at our cost. If the time frame is [60] days after receipt, and goods are found to be defective or damaged, the normal warranty conditions for these goods will apply. In those circumstances, it is yours and the recipient’s responsibility to take all costs and to follow warranty instructions as stated on the product and website warranty card as specified by the manufacturer.
Subscription
At www.miraherbals.info, we primarily offer products for one-time purchase. However, select products and services may also be available on a subscription or auto-ship basis. When this option is available, it will be clearly indicated on the respective product pages.
By default, all purchases are one-time. You have the option to subscribe, but rest assured, we cannot and will not enroll anyone in a subscription on their behalf. For more details, please refer to our Subscription Policy.
Indemnity
You agree to release and indemnify Mira Herbals Inc. against any and all claims, loss or damage that it might or may incur arising out of or in connection with any breach of this agreement by you or any other user of your account, your use of this website, its advice or the placement or transmission of any information on this website by you or any and all users of your account Our Limitation of Liability Mira Herbals Inc. maximum liability in connection with any goods or services supplied to you will, to the full and maximum extent permitted by law, be limited to: Any loss of the use, profits, user data or other intangibles, damage to goodwill or reputation arising out of or in relation and connection with the use, inability to make use, performance of failure of this website; or any damages for its product liability, any personal injury or negligence resulting from the use of any goods or services supplied to you, or on your behalf , through the use of this website.
Applicable Law
These terms and conditions are therefore governed by the laws of Ontario Canada and you therefore irrevocably and therefore unconditionally submit to the non-exclusive jurisdiction of the powerful courts of Ontario, Canada.
Disclaimer
Mira herbals Inc. Accepts absolutely no responsibility for the accuracy and / or completeness of any text material that is contained on this web site. All the tips, information, products, techniques, skills and ideas contained within and on this site are not in any way recommended in the place of any professional help, nor is it the sole intent of this website to overwrite such any professional help. Additionally, Mira herbals Inc. disclaims all and any liability to any person with and in respect of anything, and of any of the consequences of anything, said, written , done or omitted to be done by any individual person in reliance, whether fully, wholly or partially, upon all and any information presented on this web site.
Terms of Offer
By placing an order through this website, you agree to the terms and conditions set for the below. Please read through these terms carefully before placing your order and print a copy for future reference. Please also read our Privacy Policy regarding personal information provided by you, which is incorporated herein by reference.
Health Disclaimer
Any statements on this site or any materials or supplements distributed or sold by Mira herbals Inc. have not been evaluated by the Food and Drug Administration or Health Canada. This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have any medical condition. We suggest consulting with a physician before using any of our products. The results on all products are not typical and not everyone will experience these results.
Our Virus Warning
We have taken steps to stop viruses. And all care has been taken to ensure that this website and Mira Herbals Inc. and its data transmissions are free from most and all viruses. However, it is your sole right and responsibility to scan any such data for any viruses.
Selecting Color Online and Technical Considerations
Because settings on individual computer monitors vary, it is very hard for us to verify or show you the exact color(s) of each item on this website. All images have been therefore optimized to look their very best on a variety of different computer platforms, web browsers and screens. If you have questions about a particular technical color of an item, please contact by email at info@miraherbals.com this site is best viewed with Google Chrome Browser and a basic and minimum monitor and color resolution of 800 x 600 or even higher. Please keep in mind that computer monitors will display colors quite differently based upon their programmed settings.
Please ensure that JavaScript and Cookies are enabled on your computer; as both are required to complete online transactions.
The Use of Plug Inc: No special plug-ins are needed to shop or view our site; however occasionally and from time to time we may have special site features which require more than just a browser. Anything you’ll need on this site is available to download at no charge to you.
Disclaimer
Mira Herbals Inc. provides advice as well as the retail and wholesale sale of Mira Herbals branded herbal and cosmetic products. We run this web site with a goal to provide information about our cosmetic and other products and services we offer, and we also facilitate online purchases of all our products. Therefore to avoid doubt, Mira Herbals Inc. Will not and does not warrant that this site or any information or ideas contained on it or any related goods or services sold on and by it will meet your requirements or be the fit for any particular purpose. If you have any specific questions regarding any of Mira Herbals Inc. products please contact us on info@miraherbals.com or call +1(518) 512-0742 (US) or +1(416) 519-0629 (Canada)
Copyright Terms
All Copyright on this website is owned and managed by Mira Herbals Inc. Any material or information on this or any Mira herbals website comprises legitimate copyright material, trademarks and legally registered trademarks (“also known as intellectual property rights”) which are the complete property of Mira Herbals Inc. These intellectual property rights can and may only be used by you or any visitor to the site for the exact purposes of browsing the website and buying goods and services from it.