Important Notice: Processing and Shipping Information



We want to ensure you have a clear understanding of our order processing and shipping times: 



All orders require a processing time of 4-7 business days before they are shipped. This is to ensure quality, as Raw Maraby products are made to order and produced in small batches. 



Shipping time refers to the duration it takes for your order to reach you once it has been shipped. This varies based on the shipping method you select at checkout.




  • Regardless of your shipping method, we still need 4-7 business days to process your order before it is shipped.
  • Our business and processing days are Tuesday, Wednesday, Thursday, and Friday from 9AM to 5PM EST.
  • We are closed on Saturdays, Sundays, and Mondays which means we do not process orders one these days and they do not count as business days.



  • We ask for your patience as we sometimes wait for herbs to arrive and be ready for use. Mourab, our master herbalist, ensures top-notch quality and potency by avoiding shortcuts and not rushing production.
  • When your items are shipped, you will receive an email with tracking information. Please check your spam/junk folder as emails can sometimes be filtered there.



Thank you for your understanding and patience. We are committed to delivering the highest quality products to you.